Highly skilled and certified support engineers ensure that your solution is running at peak performance for maximum productivity.
IndiFOSS aims to have a world-class integrated service organisation providing the best possible support to our customers all over the world. More than 300 dedicated service engineers and application specialists are ready to provide fast and effective support in every time zone. Watch this video to get a quick introduction to FOSS Service & Support.
The industry’s best service coverage with more than 300 service engineers and application specialists operating from service sites in 28 countries.
The fastest on-site response time to ensure low downtime for your solutions.
Highly skilled and certified support engineers, ensuring that your solution is running at peak performance for maximum productivity.
IndiFOSS provides professional installation and commissioning services that ensure an optimal start with your new instrument.
We have a selection of training courses available, explaining how to operate and maintain your instrument optimally.
The courses are conducted by experienced IndiFOSS instructors and are designed to make sure you get the most out of your IndiFOSS solutions.
Courses include basic and advanced instrument maintenance, trouble-shooting and an introduction to calibration and application development.
The training can either be arranged at the IndiFOSS office or at your site (depending on the instrument and the facilities of your local IndiFOSS office).
Please contact us for specific available offerings for your instrument.
FossAssure™/ FossAssure™ Pro
FOSS has the industry’s most skilled application and calibration support team, giving you the possibility to get professional guidance and support.
Our expert Application specialists can deliver advanced calibration development to help you when developing new applications.
In many cases we are also able to offer bespoke calibration development.
In the annoying event of an instrument breakdown, we have the industry’s best response time to bring your instruments back up and running.
During the lifetime of your instruments you can rely on easy and fast delivery of spare parts, reagents and other needed consumables.
Please call us to discuss your options and pricing.
Only IndiFOSS can supply you with genuine IndiFOSS parts.